"Amazing services" you only notice after living in Japan

Introducing "uniquely Japanese services" that impress foreigners living in Japan. We'll explain in an easy-to-understand way why these small, everyday touches of kindness and convenience are so highly valued around the world.

Nov 11, 2025 - 15:10
Nov 11, 2025 - 15:36
"Amazing services" you only notice after living in Japan

Many foreigners who have just started living in Japan unanimously say, "Japan is so convenient!" The appeal of Japanese service lies not only in tourist spots, but also in the everyday, where "kindness" is ubiquitous.

This time, the Injavi editorial team introduces "Japanese services that impressed foreigners."

The "god-level" convenience of convenience stores and supermarkets
Convenience stores that are open 24 hours a day, supermarkets that are open late into the night.
You can buy hot food at any time, make copies, make payments, and get delivery, just about anything you want.
One international student even said, "It's amazing to be able to buy ice cream in the middle of the night!"
Japan's "convenience store culture" is truly a lifeline that supports daily life.

Impressed by the thoughtfulness on a rainy day!
When shopping on a rainy day, the store clerk will cover your shopping bag with a clear cover.
Many foreigners are touched by this little gesture, saying, "This kind of kindness is only seen in Japan!"
This act of protecting your belongings from getting wet embodies the Japanese spirit of "omotenashi" (hospitality).

Free Water and Oshibori Culture
In Japanese restaurants, it's common for water to be served as soon as you sit down.
They even provide a warm oshibori (welcome towel).
Many foreigners comment on their positive impressions, saying, "I love being able to relax before ordering."
The thoughtful time that money can't buy makes the meal even more enjoyable.

A country where lost and forgotten items are returned
Even if you lose your wallet or smartphone, it can be returned to the police or the station.
When they hear stories like this, many express disbelief.
Japan's unique social structure, which values ​​honesty and trust, seems like a miracle to foreigners.

Checking Change and a Culture of Accuracy
Some people are amazed when they see a cashier counting out their change one by one.
This accuracy and transparency are rare around the world.
While it may seem natural to Japanese people, it's seen overseas as a special sign of trust.

"Omotenashi" in Everyday Life
Japanese service isn't about showy presentation, but rather about subtle kindness.
A culture of making small efforts to help others—that's why foreigners find Japan so comfortable.


As you become accustomed to life in Japan, this kind of "amazing service" may seem natural.
But it's these small acts of kindness that make living here so enjoyable.
At Injavi, we will continue to share the "good things about Japan" from a foreigner's perspective.

Injavi Staff InJavi is a website that provides information for foreigners to enjoy life and visit in Japan more smoothly. This website is easy to use even for first-timers to Japan and those who are not very good at Japanese, and supports multiple languages.